Enthousiast en gedreven ga ik aan de slag om een gezamenlijk doel te bereiken. Ik ben resultaatgericht, maar verlies daarbij de menselijke kant niet uit het oog. Verder pak ik mijn verantwoordelijkheid, geef ik ruimte aan anderen, werk ik nauwkeurig en vind ik het heel belangrijk om persoonlijke en/ of professionele groei te stimuleren

01-01-1998 tot 28-03-2013
Period October 2011 – April 2013
Employer COATL BV / Pure & Peaceful Consultancy at SBZV
Job description ICT assistant
(Application administrator /business analyst/ network & system administrator assistant)
Period 2006- 2011
Employer ACTS N.V.
Job description Office Manager
( implement office policies, organize office operations and procedures, prepare time sheets,
make invoices, maintain office equipments, review supply requisitions, ensure filing system is
up to date, administrative support to all personnel matters, maintain and replenish inventory,
assist with payroll, schedule meetings, an all around manager)
Auomation Expert
(Tmap, software testing, writing of manuals, client assistance, on the job training at office,
helpdesk assistance)
Period 2006-2008
Employer Scarlet B.V.
Job description Logistics
(Coordinating and controlling the order cycle and associated information systems,
custom declaration, RMA handling process, warehouse allocation of equipments,
project planning)
Period 2003 -2006
Employer Scarlet B.V.
Job description Office Manager
(implement office policies, organize office operations and procedures, prepare time sheets,
maintain office equipments, review supply requisitions, ensure filing system is up to date,
Establish standards and procedures, maintain and replenish inventory, Liaise with other
agencies, organizations and groups, schedule meetings, implementing health and safety
procedures, managing staff training issues, motivating other members of the team, Assign and
monitor clerical and secretarial functions, Recruit and select office staff, Coaching and
disciplining staff, Check stock to determine inventory levels, Verify receipt of supply)
,
Management assistent
(Arranges and coordinates meetings, conferences and other such important and vital
meetings, Prepares a number of documents such as invoices, purchase orders,
memorandums, and reports, efficiently files and keeps all the relevant documents safe and
retrieves them as and when needed, Assists department head and other staff in the various
important and sensitive administrative functions)
Project management assistent
(Meeting Minutes and Documentation, Change Management Reports, On-Site Project
Management, Project Schedule Adherence, Project Coordination & Project Controls, weekly
meetings)
Customer service officer/ Helpdesk assistant
Receive and respond to customer service account inquiries on account balances, transaction
details, statements and fees and charges, Open new accounts/Closing accounts, recharge
customers account via phone/fax or e-mail inquiries, Promote internet/telecommunication
products and services, Identify customer needs, assisting in sales, answering phone calls,
Accept technical support calls to the I.T. Department and log them in the HelpDesk Tracking
System, Forward technical support issues that cannot be addressed by the Help Desk to the
appropriate technician, troubleshoot calling cards, basic internet access, operating system, and
software-related problems)
Receptionist
(Receive, direct and relay telephone messages and fax messages, Open and date stamp all
general correspondence, maintain the general filing system and file all correspondence, assist
in the planning and preparation of meetings, conferences and conference telephone calls,
maintain an adequate inventory of office supplies, respond to public inquiries, provide word
processing and secretarial support, Pick up and deliver the mail)
Period June – July 2003
Employer Intermedia uitzendbureau / Orco bank Curaçao
Job Description Receptionist
(Receive, direct and relay telephone messages and fax messages, Open and date stamp all
general correspondence, maintain the general filing system and file all correspondence,
prepare the statements for pickup and delivery, respond to public inquiries)
Period 2002 – Februari 2003
Employer Tempo team uitzendbureau / Divisie Scheepvaart Capelle a/d/ IJssel
Jog Description Management assistant
(To assist in preparation of papers and reports on heritage assets, internally and externally, to
assist in preparation of papers and reports on heritage assets, internally and externally, be
responsible for casework (including administration and licensing) relating to the physical
management, To take a proactive role relating to casework particularly in identifying potential
problems and proposing solutions, digitalize all maritime laws)
Period 2001- 2002
Employer Tempo team uitzendbureau / Eneco Energie
Job description Project manager assistant
(Efficient in cost management, lead and coordinate with project team, sub- contractors and
suppliers, Efficient in cost management, Work proactively to manager clients, consultants and maincontractors
to ensure timely completion and provide technical support on site, any other duties as
assigned by management or Superior)
Period 2000- 2001
Employer Tempo uitzendbureau / SOZAWE Rotterdam
Job Description Intake personnel
(Answer phones and direct all calls appropriately, greet clients and others upon arrival and
provide general information on programs, collect basic information from clients to begin a case
file, monitor and ensure availability of all case management forms and office supplies, Conduct
initial intake and needs assessment interview with all clients)
Period 1998- June 2000
Employer Air ALM / DCA
Job Description Cabin Attendant