16 Years experience in the ICT working in an international environment: corporate services strategy, sales, marketing strategy, process reengineering and logistics.
I have really enjoyed my time in this present position and would like to maintain the challenge of a busy working environment.

• Excellent administration, negotiation and organizational skills with ability to prioritize
• Good working knowledge of ICT and telecommunications data network services, managed network environment, LAN / WAN / switch / router / firewall services and Audio – Visual installations
• Written and verbal communication skills exercised at all levels
• Am fluent in written and spoken English, French, Spanish, Dutch, Italian a little German
• Ability to work under pressure and use own initiative
• Good team worker with a positive and flexible attitude, fully committed and customer focused
• Enthusiastic and quick to learn new procedures

2014 Sales Representative DIAMOND RESORTS INTENATIONAL
Responsible for sell holiday packages directly to clients after showing them around one of the luxury resorts. By working this way we are able to offer top quality holidays worldwide for the same price as three star holidays bought through a traditional Tour Operator. We offer our customers a choice of holidays in 5,000 luxury resorts in 100 countries.
2013 Officer Customer Support HD MEDI
Monitoring problems and error messages / questions direct customers in Spain, France, England, Netherlands, Italy, Germany by remote control. Troubleshooting software/mechanical/electrical problems . Close customer contact and call for evaluation.
2010 Administrative Site Assistant en Quality Document Control ALSTOM FLEVO
Responsible for Purchase Orders, Quality Control Documents, archive (electronic and physical), track and resolve issues with damaged goods, incorrect orders and loss of goods through the Enterprise storage software books of travel, hotels, lease car, and others.
2008 Customer Sales Representative, EXTRON ELECTRONICS,
Respond to customer inquiries by researching status of orders for repair, return or servicing. Making proposals and quotations for big Projects within the Audio- Visual technology.
2007 Team leader World Centre, VERIZON BUSINESS
Taking care of daily operations of the World Centre and guaranteeing the World Centre supports all high-end customers with high quality of service. Supporting other Verizon Business units in creating and managing the Region's Operational Manual developing change management procedures in accordance with the Services and Account Managers.
Involving Management, Arbo Dienst and/or HR for seriously impacting.
2006 Business Consultant, HEWLETT PACKARD
Europe Middle East & Africa – Mission Critical & Sales/Pre-Sales
Project leader managing selling of HP total solution concept ( Netservers, Storage, Printers) based on consultative team selling process. Investigating business situation and company's needs / wants.
1993 Coordinator Science & Technology Dept FRENCH EMBASSY, London
Service Sciences & Technology extensive work on a variety of exchange programs between France and UK.
1990 Project Manager MINISTRY OF AGRICULTURE,
Coordinating complete reorganization restructuring and reengineering program in data processing subsidiary resulting in dramatic increases in productivity and quality control.

Dancing, traveling, skiing. Volunteering at setting up ICT networks in schools in third world countries.