Ondernemende, vindingrijke vrouw met passie en humor. Ben innovatief, collegiaal, communicatief sterk, sociaal ingesteld en leergierig. Heb ruim 10 jaar werk ervaring in de Hospitality branche, op meerdere levels en in verschillende branches. Ik zoek een functie, waarin ik mijn passie zoals communicatie, ondernemen, regelen, onderzoeken en ontwikkelen kan inzetten. Dit in de Evenementen, Customer Service of Hospitality.

Ik wil met mijn spontaniteit, mensen motiveren en daar doelgericht mee werken. De ingrediënten die ik zoek zijn verantwoordelijkheid, delegeren, afwisseling en inspireren. De uitdaging aangaan, teamwork, maar ook zelfstandig. Ik heb het talent om in korte tijd mensen mee te krijgen in een cultuurverandering daarom zoek ik een baan als productiechef, supervisor en/of bedrijfsleider. Daar waar te veel zaken fout gaan (kwaliteit producten en/of dienstverlening, ziekteverzuim, verloop en servicegerichtheid) krijg ik dat met enkele maanden weer op de rit.

International Enrollment Advisor | Laureate Online Education
November ’15 – March ‘17

- Advice, inform, recruit and retain potential students for Walden Online University.
- Inbound and Outbound contact via phone and email.
- Active new lead generation.
- Ensure all conversations and transactions are correctly reflected in the CMS tool (Salesforce).

Projectmanager | Webpower (Marketing Automation) | ad interim
May ’15 – October ‘15
- Manage (inter)national projects in an efficient manner assuring deadlines, expectations and budget are met in collaboration with internal and external stakeholders.
- Actively inform and advice Sales and CSM when commercial opportunities are available.
- Optimising the existing email marketing automation capabilities when viable.
- Documenting agreements in the statement of work, describing functionality and incremental changes.
- Participate in resource planning of Software and client success engineers for projects.
- Work closely with cross-functional departments and escalate in a timely manner to the country manager ensuring all client needs are met or exceeded.
- Inform stakeholders pro-actively about running projects and current status.
- Check if all applicable ISO procedures are followed.
- Coordinate the functional testing of new or changed deliverables and products.
- Coordinate the creation of new user manuals, or create them myself.


Corporate Recruiter - Ad Interim at Convergys
April 2014 – Present (5 months)


Marketing Communications Specialist at A&G Markets, Marketing Communications at Elsevier
March 2010 – September 2013 (3 years 7 months)
In this role, I have been working with different stakeholders to ensure effective involvement of users and buyers in user testing, focus groups and job shadowing, (including our development partners). I also focus on recruiting users and buyers of SciVerse and SciVal solutions to expand the existing database of buyers and users.

I work in close cooperation with the Partner Relations Managers and UCD optimizing and streamlining the process of involving hundreds of customers per year in different sorts of interactions.
I was also responsible for setting up a frame work, best practices and structure for Socialtext, (Elsevier intranet), to make sure it will continuously serve as an up to date, easy to use source of information.

Worked with Salesforce database.

Strong support given to the Advocacy Program Academic and Executive Advisory boards (AEAB), Library Advisory Boards (LAB), maintenance and promotion of Innovation Explorers (IE).


Business Developer/Account Manager at MBA Group Ltd
March 2009 – October 2009 (8 months) Amsterdam Area, Netherlands
MBA is an international recruitment company which focuses entirely on IT/ICT job roles. The company delivers high quality IT STAFF to our major blue chip clients. In 2007, we had group sales of almost 100 million Euros euro and have been identified as one of Europe’s fastest growing IT staffing companies.

As a business developer I was responsible for the development of new clients and prospects.
Account management:
- weekly contact with large accounts
- Quarterly visits of both client and candidates
- Staying updated about expected projects
Acquisition:
- Generate new business through Canvas calling (cold-calling)
- Setting up new appointments with prospects
- Setting up of account development plan
Matching:
- Setting up role description
- Screening CV's
Operational construction supervisor (project basis) at The Eet-team BV
July 2008 – October 2008 (4 months) Amsterdam Area, Netherlands
Responsible for the advancement from airframe to a fully functional professional kitchen, including drawings, building contractors, fitters and plumbers, Surface Floor space 150m2.


Technical manager/ Projectleader at Suitsupply
April 2007 – June 2008 (1 year 3 months) Amsterdam Area, Netherlands
Responsible for architectural and facility management and maintenance of all Dutch, Belgian and British establishments retail outlets of Suitsupply. I was also project manager and construction speculator at production, the planning, development and opening of new branches. Responsible for advancement from airframe premises to twisting fully operational branch including drawings, building contractors, fitters and plumbers.

Partymanager at The Eet Team
March 2004 – April 2007 (3 years 2 months) Amsterdam Area, Netherlands
Manager catering and event organization at The Eet-team, Amsterdam. Responsible for the execution of catering projects on location, including culinary interpretation, furnishing and staff.

Sporten, muziek maken, lezen, borrelen met vrienden, genieten van het leven