Personalia
- Leeftijd
- 54 jaar
Rijbewijs en talenkennis
Wat breng ik mee?
Mijn huidige situatie
Werkervaring
TaalNetwerk Den Haag (The Netherlands)
November 2014- Now
French Project Trainer
1h15 per week for 8 students.
1h30 per week, private lessons.
APL (American President Lines) Rhoon (The Netherlands)
August 2004- November 2013
Transhipment Transport planner (June 2009- November 2013)
Organise transports by feeders and barges to European ports.
Transport planner France (August 2004 to May 2009)
Organise transports for France imports and exports by truck, train and/or barge.
Kone Liften Roltrappen Den Haag (The Netherlands)
February 2003 - February 2004
Benelux Call Center Manager
Set up of a Benelux Call Center (1 year project). Recruitment / Training / Management (15 persons involved in Customer assistance for elevator’s break down).
adidas International Trading Moerdijk (The Netherlands)
June 2000 - December 2002
European Customer Service Representative / Logistic Department
Organize deliveries to Key Account French Customers. Set up procedures and improve current process.
CMC (Communication de Mobiles Cellulaires) Saint Quentin en Yvelines (France)
February 96 - June 2000
Trainer and Team leader
Trainer : Training for new arrivals (3 weeks sessions) on several themes like phone communication skills, IT tools used for the call center, the product “GSM”, etc…
Establishment of training supports.
Team Leader : 3 teams
Hot Line for Dealers (5 persons) / Setting up of this Hot Line
Customer Assistance for Stolen SIM Card (5 persons)
Technical Assistance for Phones, fax … (3 persons) / Setting up of this team
December 94 - February 96
Customer Advisor in Customer Service (technical assistance, invoices explanations…)
Opleidingen
BTS in International Trade, Sèvres, France 1994
High School Diploma in Trade Techniques, Saint-Quention-en-Yvelines, France 1992
Meer over mij
Zo besteed ik mijn vrije tijd
Creating jewels.
Werkgebied
